Contact a Neuroendocrine Cancer Nurse, Dietitian and Counsellor

Ask the NET Nurse

Our NET Nurse is here to help support you from diagnosis to treatment, and living well with NETs.

Being affected by NETs can be an extremely challenging experience, both for patients, and those supporting them.

People are faced with a huge amount of information to process, decisions to be made, and disruptions to life, work and family routines.

  • FREE and Confidential Service
  • Available Monday – Friday from 9am – 5pm (AEDT)
  • Call now or schedule a time that suits you

About the NET Nurse

NeuroEndocrine Cancer Australia offer a FREE, confidential telephone information and support service via our NET Nurse email and telephone line. Our NET Nurse is available to answer your questions, offer emotional support and explore practical strategies for living well with NETs.

Our NET Nurse can also send out printed information, and refer you to other relevant services such as dieticians, support groups, counselling and financial assistance services.

Caring

Our NET Nurses care about your emotional well-being. If you need support as you navigate through this time we are available to help you.

Informative

Our NET Nurses are specialists in neuroendocrine cancer. If you need more information about a treatment or procedure we are available to talk.

Family Support

Our NET Nurses extend their care to family. We understand the impact that a NET diagnosis can have on families and carers and are available to chat.

Referral and Resources

Our NET Nurses are connected to NET support services and specialists around the country. If you need help locating a local service our NET Nurse can help.

Get in touch

Telehealth Specialist Support Services

NeuroEndocrine Cancer Australia (NECA) is committed to supporting not only patients but also their carers and families. We have now expanded our Telehealth Specialist Support Services to include Counselling and Dietitian services, to work alongside and complement our NET Nurse Service.

These services are available by phone or through virtual consultations on Microsoft Teams. Use the links below to learn more about each service, or complete the NET Nurse form on this page to book an appointment.

Counselling Services

Our counselling service is designed to provide emotional and psychological support to everyone affected by neuroendocrine cancer, including patients, their families, and carers.

Speak to a counsellor

Dietitian Services

Proper nutrition plays a crucial role in managing neuroendocrine cancer. Our dietitian service offers expert advice and personalized plans to help patients maintain their health and manage symptoms.

Speak to a dietitian

Hear directly from NET patients our nurses have supported

“Thank you so much for our phone call today. I can honestly say I feel the most informed about my situation now than I have in the last 4 months.”

“The NET Nurses’ incredible knowledge of neuroendocrine cancer along with her compassionate manner got me through mentally after being diagnosed by providing direction and advice.”

“The NET Nurse does outstanding work in keeping me informed and updated on latest treatments, news and research, and is the ‘go to’ person when questions need to be answered fast.”

“My husband was diagnosed with NETs in Dubai. I reached out to the NET Nurse and she virtually held my hand as we made arrangements to meet with oncologists in Australia.”

“The NET Nurse’s reassuring, respectful, caring approach and her commitment to this cause is awesome. Thank you NeuroEndocrine Cancer Australia.”

“I have nothing but praise for NECA. The wonderful support we get from the NET Nurse and the rest of the team is precious, it is my go-to place for information and education re: NETS.”

“Thank you so much for forwarding this information to me. I have started to read it and already have learnt more in the last hour than has been told to me in the last 10 months.”

“I feel more prepared and ready to face the next step whatever that is. I just like to say a massive thanks for your call. I wasn’t expecting it and was not prepared for it but it came at the right time. So thank you.”

“Thank you so much for your time today, I have had a look at the link you attached regarding the staging and grading (of NETs). I am feeling a lot more at ease after talking to you today.”

“I just wanted to let you know that you are providing one of the best services in Australia to people who genuinely need it and are at the point of desperation and heartache by the time they have reached out to you. Thank you.”

NET Nurse Advice Form

Ask the NET nurse for support and information about NETs

The NET nurse can speak to you about a range of topics including; understanding a NET diagnosis, managing NET symptoms, understanding treatments and their side effects, where to find NET specialists, support groups and other support services.

Please leave a message for our NET Nurse on the form below. You will receive a confirmation email when we receive your message, and our NET Nurse will be in touch as soon as possible.

Multilingual Line Support Details

NeuroEndocrine Cancer Australia are pleased to announce that we can now offer our NET Nurse service to those who speak a language other than English, via the National Translating and Interpreting Service, for the cost of a local call (except for mobiles).

To access this Translating and Interpreting Service (TIS National), simply follow these steps:

  1. Call 13 14 50, Monday to Friday 9.30 am – 4.30 pm.
  2. Say the language you need.
  3. Wait on the line for an interpreter (may take up to 3 minutes).
  4. Ask the interpreter to contact NeuroEndocrine Cancer Australia on 1300 287 363
  5. Talk with our NET Nurse with the help of an interpreter.

We look forward to being of service to all English and non-English speaking patients and families.

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