Patient Support Groups and Coronavirus (COVID-19)


Patient Support Groups are temporarily moving online

Based on the announcements from the World Health Organisation (WHO) and the on-going recommendations from the Australian government regarding COVID-19 we have moved all patient support groups to an online video format (Zoom).

This decision has been made with the health and well-being of our patients, volunteers and staff at the forefront of our minds. Currently this change applies to all support groups scheduled throughout 2020.

We are regularly monitoring the most up-to-date information provided by the Australian Government and will be in touch with more information regarding future patient support groups should the information change.

To ensure that our patient support groups remain private and we maintain a safe space for you to discuss your experiences we have emailed login details and instructions to current support group members. 

Any patients who do not currently attend support groups, but would like access to this online service please register your interest via our online form and our NET Nurse will get in contact with you.

NeuroEndocrine Cancer Australia has established patient support groups across Australia, as well as two active Facebook Private Discussion Groups and linkages to Cancer Council Telephone Support Groups.

Being diagnosed with Neuroendocrine or sometimes called NETs or Carcinoid cancer, can be even more confusing and daunting due to the lack of information and resources readily available.

Support groups can be a wonderful way of getting local knowledge about the doctors and system more generally, as well as being a fantastic way to connect with others who have travelled a similar path.

Find a Support Group

Click on the relevant state to locate your closest ONLINE support group.

Facebook Support Groups

We also have two Private Groups on Facebook, which is another way of connecting with others affected by NETs.

These are private groups, meaning Facebook friends can’t see who is in the group, or anything you post in the group space.

Our main Private Discussion Group can be found here, and our Private NET Carers group here (once you click on “Join Group”, you will be guided to answer three questions, so your membership can be approved).

Peer Support via Phone

We can also link those recently diagnosed with NETs with trained Peer Support Volunteers, via phone, through the Cancer Council’s Cancer Connect Program. These volunteers are people who have had NETs (many of them for several years), who have undergone careful selection and training via the Cancer Council. This is a free, confidential service.

To link up with a volunteer, please contact our NET Nurse.

Click here to find out more about Telephone Support Groups for those with Advanced Cancer and for Carers.

New South Wales and ACT

North Shore Private Hospital

Dates/Times – 2020  
Wednesday 5th February, 5pm – 7pm
Wednesday 8th April, 5pm – 7pm:  ONLINE
Wednesday 10th June, 5pm – 7pm: ONLINE
Wednesday 12th August, 5pm – 6.30pm: ONLINE
Wednesday 14th October, 5pm – 6.30pm: ONLINE
Wednesday 2nd December, 5pm – 6.30pm: ONLINE

North Shore Private Hospital
Ground Floor Conference Room
Westbourne Street
St Leonards

Sydney Adventist Hospital (SAN)

Dates/Times 2020
Thursday 16th January, 1.30pm – 3.00pm
Thursday 19th March, 1.30pm – 3.00pm: ONLINE 
Thursday 21st May, 1.30pm – 3.00pm: ONLINE
Thursday 23rd July, 1.30pm – 3.00pm: ONLINE
Thursday 17th September, 1.30 – 3.00pm: ONLINE
Thursday 19th November, 1.30 – 3.00pm: ONLINE

Cancer Support Centre
Jacaranda Lodge
SAN -185 Fox Valley Rd, Wahroonga NSW 2076

St George Hospital

Dates/Times – 2020
Thursday 6th February, 2pm – 4pm – Function Room
Monday 6th April, 2pm – 4pm – Function Room  – Dr Hao-Wen Sim “Update on NET Treatment and Clinical Trials”: ONLINE
Thursday 11th June, 2pm – 4pm: ONLINE
Thursday 20th August, 2pm – 3.30pm: ONLINE

St George Hospital
Ground Floor
Research and Education Centre
South Street
(just beside the car park)

Coffs Harbour Health Campus

Dates/Times – 2020
Wednesday 12th February, 1pm – 3pm
Wednesday 8th April, 1pm – 3pm: ONLINE
Wednesday 10th June, 1pm – 3pm: ONLINE
Wednesday 12th August, 1pm – 2.30pm: ONLINE
Wednesday 14th October, 1pm – 2.30pm: ONLINE
Wednesday 9th December, 1pm – 2.30pm: ONLINE

Shearwater Lodge
Coffs Harbour Health Campus
345 Pacific Highway
Coffs Harbour

Albury/Wodonga Regional Cancer Centre

Dates/Times – TBA 2020

Due to Covid-19 some of the below times will not run. 

Please contact our NET Nurse for further info. 

Contact NET Nurse Kate for venue details (local venue varies)


Dates/Times 2020 TBC
Saturday 22nd Feb
Saturday 23rd May: ONLINE
Saturday 29th August, 10.30am – 12.00pm: ONLINE
Saturday 28th November, 10.30am – 12.00pm: ONLINE

Contact NET Nurse Kate for venue details


Dates/Times 2020
Friday 28th February, 10am-12pm
Friday 20th March, 10am – 12pm: ONLINE
Friday 17th April, 10am – 12pm: ONLINE
Friday 22nd May, 10am – 12pm: ONLINE
Friday 19th June, 10am – 12pm: ONLINE
Friday 14th August, 10am – 11.30am: ONLINE
Friday 9th October, 10am – 11.30am: ONLINE
Friday 4th December, 10am – 11.30am:ONLINE 

The Raiders Club,
1 Liardet Street,
Weston, ACT


Kew (Melbourne)

Dates/Times – 2020  
Tuesday 11th February, 5.30pm – 7.30pm
Tuesday 14th April, 5.30pm – 7.30pm: ONLINE
Tuesday 9th June, 5.30pm – 7.30pm: ONLINE
Tuesday 18th August, 5.30pm – 7.00pm: ONLINE
Tuesday 20th October, 5.30pm – 7.00pm: ONLINE
Tuesday 8th December, 5.30pm – 7.00pm: ONLINE

Phyllis Hore Room, Kew Library
Corner Cotham Road and Civic Drive


Dates/Times – TBA 2020

Due to Covid-19 some of the below times will not run. 

Please contact our NET Nurse for further info. 

Contact Kate NET Nurse for venue locations


Fortitude Valley (Brisbane)

Dates/Times – 2020  
Tuesday 4th February, 11am – 2pm
Tuesday 7th April, 11am – 2pm: ONLINE
Tuesday 2nd June, 11am – 2pm: ONLINE
Tuesday 4th August, 11am – 12.30pm: ONLINE
Tuesday 6th October, 11am – 12.30pm: ONLINE
Tuesday 1st December, 11am – 12.30pm: ONLINE 

Cancer Council QLD
553 Gregory Terrace
Fortitude Valley

Gold Coast

Dates/Times – 2020  
Friday 21st February, 10.00am – 12.00pm
Friday 17th April, 10.00am – 12.00pm: ONLINE
Friday 12th June, 10.00am – 12.00pm: ONLINE

Next 6 months:

Due to Covid-19 some of this support group is temporarily in recess. 

Please contact our NET Nurse for further info. 

Cancer Council QLD
1 Short Street

South Australia

Eastwood (Adelaide)

Dates/Times – 2020  
Tuesday 4th February, 3pm – 5pm
Tuesday 7th April, 3pm – 5pm: ONLINE
Tuesday 9th June, 7pm – 9pm: ONLINE
Tuesday 4th August, 3pm – 4.30pm: ONLINE
Tuesday 6th October, 3pm – 4.30pm: ONLINE

Cancer Council Australia
202 Greenhill Road


Southern Tasmanian Neuroendocrine Tumour Support Group

Dates/Times – 2020  
Tuesday 18th February, 1.30pm – 3.30pm
Tuesday 5th May, 1.30pm – 3.00pm: ONLINE
Tuesday 16th June, 1.30pm – 3.00pm: ONLINE
Tuesday 18th August, 1.30pm – 3.00pm: ONLINE
Tuesday 20th October, 1.30pm – 3.00pm: ONLINE
Tuesday 15th December, 1.30pm – 3.00pm: ONLINE

Cancer Council
15 Princes St
Sandy Bay

Western Australia

Murdoch (WA)

Dates/Times – 2020  
Wednesday 5th February, 6pm – 8pm
Wednesday 1st April, 6pm – 8pm: ONLINE
Wednesday 3rd June, 6pm – 8pm: ONLINE
Wednesday 5th August, 6pm – 7.30pm: ONLINE
Wednesday 7th October, 6pm – 7.30pm: ONLINE
Wednesday 2nd December, 6pm – 7.30pm: ONLINE

Meeting Room G7
Education Building
Fiona Stanley Hospital

Telephone Support Groups

Telephone Support Groups are held twice a month (details below). Referrals or direct enquiries can be made by calling 1300 755 632 or by emailing: 

Name and phone number are required to access this service.

Advanced Cancer TSG
This group is suitable for people with any cancer type that has moved into other organs or areas of the body and is diagnosed as ‘Advanced’, ‘Terminal’ or ‘Metastasised’. For people with NETs, this group may be helpful when their tumours are no longer responding to treatment (as people with ‘Advanced’ NETs can be stable for many years)

Carers TSG
This group is suitable for the primary carer of someone with cancer. The diagnosis can be of any cancer type and the relationship of the carer to the patient could be partner, spouse, parent or (adult) child.